At Autonation we realise that sometimes things just don’t work out. If you are not happy with your Autonation purchase don’t worry we got you. Items can be returned for an exchange or full refund subject to the following conditions.
- Please return your item/s back to us within 40 days from the original purchase date.
- Proof of purchase is accompanied with the purchase.
- All items must be unworn, unwashed, without any alterations and have tags attached.
- Items must have been purchased via the Autonation website.
- For other returns please contact your original place of purchase.
Please follow our guidelines from our returns policy for exchanges.
We understand you can’t try before you buy online, so we have a rather easy-going exchange process.
If you’re exchanging for a different item and there’s a price difference, we can either refund the difference or process the extra payment with you.
For a return address please contact us at email@example.com with “Return” in the subject line.
The customer is responsible for all shipping costs.
Once we receive your exchange order, we will contact you via email with confirmation. The confirmation email will include an invoice for the exchange order shipment fee.
If you paid full price for your order, you are eligible for a refund back to the account you used to purchase. Once your return is received, we’ll email you advising you of your refund being actioned.
Item/s marked as sale are final sale and are not eligible for a return or exchange.
If you have received an incorrect or defective item in your order, please contact us at firstname.lastname@example.org with “Defective” or “Damaged” in the subject line and we will help you out.